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Axis Bank is the fifth-largest Indian bank offering a wide assortment of financial products. It was founded in 1993 and its headquarters in Mumbai, Maharashtra. It has 4050 branches, 11801 ATMs and 4917 cash recyclers across the country. Axis bank sells financial services to large and midsize corporate. Axis Bank is one of the popular bank in India, the third largest Indian bank offering wide range of banking services in finical products, headquartered in Mumbai Maharashtra. Across the country, the bank of several branches, ATMs and cash recycler for the effective services for the consumers. The bank provides financial services to large and mid-size corporate, SME and retail business. Overall services are really effective and liable for the customers; they are also sharing the product feedback and complain online to make more effective the banking services for the new users.

MoneyTap is a Bengaluru based startup company, incorporated in 2015 by Kunal Varma, Bala Parthasarathy and Anuj Kacker, launch an app-based credit line facility where consumers can borrow a little amount such as Rs 3000 to Rs 5 lakh. The company promises to process a credit application in a matter of minutes. MoneyTap offered in partnership with various banks and NBFCs provide facility the provision of unsecured short term credit to users via phone or desktop. MoneyTap app was launched to the public in October 2016 in partnership with RBL Bank for salaried professionals. MoneyTap service is reviewed by the several customers across the country and they share their opinion and views about the company services which help to improve the services and make it more valuable for the customers. The customer’s opinion and feedback to improve the company products and services.